Obviously the user executing this script should be able to modify the registry. If you have to modify this for a large number of users then perhaps a user logon script to address this would be a better approach reg delete "HKEY_CURRENT_USER/Software/IM Providers" /v DefaultIMApp reg add "HEY_CURRENT_USER/Software/IM Providers" /v DefaultIMApp /t Reg_sz /d Lync Now, restart the Outlook application and see whether the Outlook not showing teams status is fixed now. Under the General Section, turn on the Allow scheduling for private meeting option. Go to the Meetings section and click on the Meeting Policies. Restart Outlook and presence will be shown. Step 1: How do I turn on online status in Outlook. I found the offending registry key HKCU/Software/IM ProvidersĬhange the DefaultIMApp String Value from Cisco Jabber or whatever it is to Lync In order to resolve this I needed to change this. This is read by Outlook 2013 to determine presence. It turns out that it was a user profile issue where the Cisco Jabber whether it was installed or not had been set as the Default IM App Provider. I also found that each of these users had Cisco Jabber installed, or had been installed at one point. It turned out that the users affected were part of the Cisco Voice team. I concluded that it must be a common issue with the local machines rather than the Lync server so I began to try and find the common link between each affected user. When investigating this I found that all users had the exact same version of Office 2013 with the same updates but some users were seeing presence just fine. When installing Lync the other day I came across an issue where certain users could not view presence status of users in Outlook 2013.
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